Bay Building Group are committed to delivering exceptional customer service to our highly valued clients and customers. We are very proud of our team who consistently deliver the highest level of customer service and quality of workmanship. Here are just a few of the wonderful things that have been said about us as well as the details of some of our highly valued insurance clients for whom we are an authorised service provider. Please don’t hesitate to visit their websites to find out more about the services they are able to offer.
I just wanted to take this opportunity to thank you for the work you did in relation to the rectification works of our bathroom. I also wanted to pass on how impressed I was with both Kain and Jake in terms of their management of the project. All tradesmen took extreme care and communicated with me at all times. I can definitely recommend them both!
David Holt was extremely helpful and he kept me updated as to the progress of the job, I had many questions about the gutter guard that was to be used. He sent me a great deal of information and details in relation to my questions. He was always pleasant, thorough and well informed.
Marquest Developments Pty Ltd
On behalf of the Brigidine Sisters, I would like to thank you for the work which has been done here following the damage caused by the burst water pipe between the two brick walls. Much of the damage had been caused before the leak was obvious. As well as the attention to detail with the work we would like to acknowledge the respect and courtesy that has been shown to the elderly Sisters here. At all times, the passageways have been kept clear, as requested to assist the legally blind member. The information about the work to be carried out and the times and days when the various tradesmen would be present have been clear and thoughtful of our needs. Those working in each trade have been very competent and also they have cleared up before they left for the day so that there is as little disruption as possible for us while ensuring that the repairs are completed. Thank you to Kenny Cremen for the planning and supervision of the work and to each worker for their attention to detail.
Very pleased with the service of your company. All personnel were very professional in their approach. Work carried out to a very high standard, re ceiling replacement, painting and electrical requirements. Many thanks.
Steve and Rosanne Seery
I would just like to provide you with some positive feedback regarding building works done as a result of an insurance claim for our property at 413 Main Creek Rd in Main Ridge by Bay Building Services. The initial “make safe” works completed on the day two trees fell on our house was done extremely quickly, in a coordinated manner and without hassle. Following that, the service and support we received from Glenn at Bay Building Services and all the subcontractors used on our project to return the house to what it was, was of a very high standard. Works were completed as outlined in an efficient manner and to our satisfaction. I would like to thank them very much. We have, and will continue to, recommend Bay Building Services.
Thanks for managing the job. In a position where I have dealt with a lot of construction companies and tradespeople, I’ve got to say the start to finish service with Bay Building was exemplary. All the tradies that visited the house were polite, communicative of their timings and effective in their work delivery. Please pass on my thanks to all concerned.
Just a small note to thank your company and Alan who came out to my property and secured my side fence. It was lovely to come home to find it more secure than it has ever been.
Ms Terri Treacy
As discussed with you on the telephone Michael we have been very pleased with Bay Building Services. Thanks!
Mr Lindsey & Ms Jennifer Worledge
Very happy with the repairs to my home by Bay Building after storm damage. Communication was excellent, with works completed quickly and professionally
I would like to recommend the painter that attended our job. His attention to detail and general attitude was terrific.
Trevor Francis & Lyndal Shelley
Very happy with the results of repairs. Very professional coordinator – always prompt and helpful. Felt very well looked after at every step of the process.
Cheerful professional service. Always informed me on progress. Turned up on time when time stated. Very happy thank you!
Prompt reliable service, friendly tradesmen, did a great job. Team at Bay Building reception & admin staff all a pleasure to deal with, made a potential stressful situation not stressful at all. Thanks so much.
Mrs Kylie Mcleod
The entire Bay Building Team, from supervisors to tradesmen, were outstanding. They made the hardship of being burgled easier to deal with and I would highly recommend them to all.
Mrs M Karavokyris
The workmen were very professional, they were very helpful and polite. I would recommend their work anytime. Thank you for a job well done.
From the initial shoring up of the damaged doors on the day of the robbery – through the estimates/measuring/provision of replacements and finally their fitment and painting – nothing but professionalism shone through. A job well done.
Mr PJ & Mrs DJ Doolan
I was extremely happy with all the services we received from Bay Building Services. From initial contact to the installation of my garage door, everyone I dealt with were professional, polite and well-presented and respectful. Thank you.
Mr D & Mrs K Sideris
It was very pleasing the way Bay Building Services conducted themselves. Their attention to the whole situation was exemplary. Continuous contact on our situation was great. Many times we were contacted by phone to make sure we were safe and secure.
Mr & Mrs Smith
The job was completed without any problems at all. Brent kept me informed of the progress and when the next stage would be completed. The job was completed with minimal fuss and inconvenience (as is possible) and very professionally. Excellent and successful project management. We were very pleased. Thank you.
I was very impressed with the speed at which our claim was processed and the repairs completed, ie. within one week of the accident involving our fence and an unknown vehicle. I am very pleased with the efficiency at which the repair works were carried out almost immediately after this unfortunate accident. I would not hesitate to recommend Bay Building Services.
Thank you for providing me with such a great service. Peter and Shane stayed in constant communication with me regard to the process on the works needing to be undertaken. Thank you very much.
Mr G Hessell
As devastated as we were after the fire, it is a credit to Bay Building Group that they were able to come in and essentially build two brand new pavilions in the time, and to the standard and level of quality they have achieved for us.
Mr L Alabaster, Club President Glen Waverley Cougars Cricket Club
From the very beginning of this claim I have been impressed with the way I was treated, not only by the Site Manager but also all of the other trades aswell. Thank you for this experience.
Mr S Cooper
We could not be happier with Eddie and your whole team. Well mannered, timely and a great eye for detail. Bay Building Services should be proud to have such professional and dedicated staff.
Mr and Mrs Murray
Excellent Service! Paul Lyons was very helpful and following through on everything that was promised. Thank you very much for your excellent service.
Mr C Moore
Most impressed with the service provided by the trade personnel (painters). Young Luke was most informative in providing information and assisting with colours etc. The work was very effectively completed.