Pay your excess test1


To pay in person by cheque or credit card, please feel free to drop in to your closest Bay Building Services branch during business hours.


To pay by credit card over the phone, please phone 1300 766 216 during business hours and state your job reference number (as indicated in your initial paperwork sent to you via post or email). A receipt of your transaction will be posted to you upon request.


To pay by mail, please post a copy of your invoice along with a cheque to:

Accounts Receivable Department
Bay Building Services
16 North Drive, Virginia Park, 236-262 East Boundary Road
East Bentleigh VIC 3165

Disclaimer: By submitting your payment online you are acknowledging and authorising Bay Building Services to proceed with the works as per your Scope of Works letter. In agreeing you must notify Bay Building Services staff and contractors of any known risks/hazards at your property listed in the Scope of Works letter. For full terms and conditions please refer to your Scope of Works.

Refund Procedures: Should you decide not to proceed with works after you have paid your excess, a refund of your excess payment will be completed within 7 working days after written notification from yourself and your Insurer/Loss Adjuster

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