Bay Building Group’s mission is to become the most professional, experienced and innovative insurance building company Australia wide.

We care for both our clients and the insured’s who lives are most likely in disarray after an insurable event has occurred and we go above and beyond to help everyone get back to normality as soon as possible.

WE VALUE OUR CLIENT’S NEEDS

• We listen to what our clients want and hence we are constantly expanding our range of Services.
• We take care of anything property related, so our clients can take care of all of their customers needs with a single phone call.
• We value regular client communication and promise transparency with all our processes.

WE VALUE INNOVATION

• We actively look for opportunities where we can offer our clients something new, something faster and something more valuable.
• We strive to be the company that makes our client’s jobs easier through simple, time-efficient systems.

WE VALUE PROFESSIONALISM IN OUR TRADES

• We value and recognise etiquette, politeness, professionalism and the highest quality workmanship in all of our trades both on and off-site.
• We ensure our trades always introduce themselves to property occupants when arriving onsite, wear clean uniforms and carry company identification.

WE VALUE OUR EMPLOYEES

• We value and recognise employees who demonstrate commitment to the company, dedication to their role and initiative to improve and move the company forward.
• More than just a business, we maintain a caring attitude towards all our employees. We understand and encourage commitment to family and leisure; and we employ, pay and reward staff on the basis of merit.
• We value multi-skilled staff so we encourage ongoing training and movement within our group of companies.
• We recognise the unique skill set and personality of each staff member, and offer an open, challenging working environment.